Caladan dogshows - Terms

Terms and Conditions for Caladan Dog Show Services

These Terms and Conditions govern the use of services provided by Caladan Dog Show Services (referred to as “we”, “us”, or “our”) and are legally binding. By booking or using our services, you (the "Client") agree to these terms. Please read them carefully.

1. Booking and Payment

1.1 Booking Services
To book any of our services (including dog show handling, grooming, training, or consultations), you must complete a booking form and provide all required details. Services are considered confirmed only once a booking is accepted by us.

1.2 Payment Terms
All payments are due at the time of booking or as otherwise agreed. We accept payments by [list payment methods e.g., bank transfer, PayPal, credit card, etc.].

• For handling services, payment is required in full prior to or on the day of the show.
• For training or grooming sessions, payment must be made in advance or on the day of the service.

1.3 Cancellation Policy

• Cancellations by Client: If you wish to cancel a booking, you must notify us at least 48 hours in advance. Cancellations made less than 48 hours before the scheduled service will be subject to a cancellation fee of [e.g., 50%] of the service fee.
• Cancellations by Caladan Dog Show Services: In the unlikely event that we need to cancel a service, we will notify you as soon as possible and offer a full refund or reschedule the service at your convenience.

2. Service Delivery

2.1 Handling and Grooming
We strive to provide high-quality handling and grooming services. However, we cannot guarantee results at dog shows, as outcomes depend on various factors beyond our control, including the dog’s performance, behavior, and the competition at the event.

2.2 Training and Consultation
While we provide expert training and consultation services, success depends on both the dog's progress and the client’s commitment to continued training and practice. We cannot guarantee specific results but will make every effort to guide and support you through the process.

3. Client Responsibilities

3.1 Dog Health and Behaviour
It is the Client’s responsibility to ensure that the dog is in good health before attending any events, training, or grooming sessions. If your dog is unwell or exhibits aggressive behaviour, we reserve the right to refuse service and may require you to reschedule.

3.2 Client Cooperation
For training sessions, it is essential that the Client actively participates and cooperates with our trainers and handlers to ensure the dog’s progress. Failure to cooperate may result in the cancellation of the session, and no refund will be issued.

3.3 Vaccinations and Health Requirements
Clients must ensure that their dogs are up-to-date on all vaccinations and meet health requirements for participation in dog shows or training. We reserve the right to refuse services if these requirements are not met.

4. Liability and Insurance

4.1 Liability for Injury or Damage
We take every precaution to ensure the safety of your dog during our services. However, Caladan Dog Show Services is not liable for any injury, illness, or damage caused to your dog during our handling, grooming, or training sessions, unless caused by our negligence.

4.2 Insurance
We carry liability insurance to cover any incidents that may occur during our services. However, clients are strongly encouraged to have their own insurance coverage for their dogs, especially for shows and travel.

5. Personal Data and Privacy

5.1 Data Protection
We respect your privacy and are committed to protecting your personal information. Any personal data you provide will be used solely for the purpose of providing our services, and will not be shared with third parties without your consent, except as required by law.

5.2 Photographs and Media
By using our services, you consent to us taking photographs or videos of your dog during training, shows, or grooming sessions. These images may be used for promotional purposes on our website, social media, or other marketing materials. If you do not wish for your dog’s images to be used, please notify us in writing prior to the service.

6. Force Majeure

6.1 Force Majeure Events
Neither party will be liable for any failure to perform its obligations under these Terms and Conditions if such failure is caused by circumstances beyond reasonable control, including but not limited to acts of God, war, strikes, lockouts, pandemics, or any other event or condition beyond the control of the party affected.

7. Amendments and Updates

7.1 Changes to Terms and Conditions
We reserve the right to update or amend these Terms and Conditions at any time. Clients will be notified of significant changes, and the revised Terms and Conditions will be posted on our website. By continuing to use our services, you agree to be bound by the updated Terms and Conditions.

8. Dispute Resolution

8.1 Resolving Disputes
In the event of a dispute, we encourage open communication and will do our best to resolve any issues amicably. If a dispute cannot be resolved through communication, both parties agree to seek mediation before pursuing any legal action.

9. Governing Law

9.1 Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of [specify location].

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Acceptance of Terms

By booking and using our services, you acknowledge that you have read, understood, and agreed to the Terms and Conditions outlined above.